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Sales and Service Unit Manager (Boise): Citi - Boise, Idaho; Banking / Mortgage; Title: Sales and Service Unit Manager (Boise)Location: ID-BoiseService & Sales Sr. Supervisor"Job Duties & Responsibilities:. Manage day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals. . Lead and Coach a team of approx 15-25 representatives in a manner that ensures high quality customer care focused on building and retaining valuable customer relationships and committed to the delivery of value added products and services. This includes efficient allocation of resources, goal setting, forecasting and flexibility to (see more)

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